Payment & Delivery Terms

Delivery

We do not ship to the following countries:
Ascension Island, Brazil, Cambodia, Canada, Indonesia, Mexico, Myanmar (Burma), New Zealand (Chatham Islands), Russia, Tristan da Cunha, United Kingdom, Vietnam.

Delivery Charges

Shipping charge is calculated based on the weight of the order.

Delivery Timings

Ordered item(s) will be delivered within 5 – 7 working days (excluding Weekends & Public Holidays) from the date of purchase.

Customs Fees For Overseas Delivery

Please note that all global orders may be subject to duties and taxes upon arrival at the destination country.

If the shipment is imposed with a duty/tax fee or any other additional shipping charge, the receiver will bear responsibility for such payments.

Should the customer/receiver reject the parcel due to refusal/failure to make payment for all/any additional charges, we will only be able to refund the price of the items purchased; the shipping fee will not be refunded.

If you have already made a purchase and would like to cancel your order, you may contact us at info@kinobiotech.com to request for a refund.

Points Rewards

Points are rewarded based on the purchase of products. Points will not be rewarded on shipping fee, and any other non-product related spending.